Other Services

Mediation

Professional Membership & Accreditation

Integrity. Expertise. Resolution.

Odilia Celestino is a proud Associate Member (AAArb) of the Association of Arbitrators (AoA)(Southern Africa) NPC, a prestigious professional body dedicated to promoting excellence in dispute resolution, mediation, and arbitration practices across Southern Africa.

This membership reflects Odilia’s ongoing commitment to ethical practice, professional integrity, and constructive conflict management within various contexts.

As an active member, Odilia aligns with the Association’s mission to foster fair, transparent, and efficient dispute resolution processes that uphold justice and strengthen professional relationships.

Qualified Mediator – Restoring Communication and Clarity

Odilia is a Qualified Mediator, trained and certified to facilitate both court-annexed and private mediations. Her mediation expertise complements her psychometric work, offering clients a holistic approach to resolving interpersonal, workplace, and educational conflicts — with a strong focus on emotional intelligence, effective communication, and restorative outcomes.

Her dual qualifications enable her to bridge the gap between psychological insight and legal mediation, creating a supportive environment where individuals and organisations can reach mutually beneficial resolutions with professionalism and empathy.

Through this integrated approach, Odilia provides clients with a balanced blend of analytical insight and human understanding, ensuring outcomes that promote growth, fairness, and resolution.

Commitment to Professional Growth

Becoming an Associate Member of the Association of Arbitrators (Southern Africa) signifies Odilia’s unwavering dedication to continuous professional development. She remains deeply committed to ensuring that every client benefits from the highest standards of ethical, evidence-based, and person-centred practice.

She actively engages in ongoing training, research, and professional collaboration to remain at the forefront of psychology, mediation, and dispute resolution in South Africa — consistently refining her ability to deliver insightful, solution-driven, and people-focused services.

My Role in International Mediation

As an International Mediator, my role is to facilitate constructive dialogue, manage conflicts, and guide parties toward mutually beneficial solutions. I ensure that every mediation process is structured, fair, and effective, supporting all participants in reaching clear and lasting agreements.

Specifically, I:

  • Prepare thoroughly by reviewing case materials, understanding cultural and legal contexts, and setting a clear agenda for productive discussions.

  • Facilitate mediation sessions, ensuring every party is heard, respected, and engaged in a constructive, solution-focused conversation.

  • Draft agreements that are clear, enforceable, and acceptable to all parties, minimising ambiguity and ensuring compliance.

  • Provide post-mediation support, monitoring the implementation of agreements and addressing any follow-up issues promptly and professionally.

I work across a diverse range of disputes, blending legal insight, cultural sensitivity, and evidence-based mediation techniques to deliver outcomes that are practical, fair, and sustainable.

Work with a Trusted Professional

Whether you are an organisation, a legal professional, or an individual seeking clarity and resolution, Odilia brings warmth, neutrality, and evidence-based insight to every mediation and psychometric engagement.

Contact Odilia today to learn how accredited mediation and psychological expertise can help you move forward with confidence and integrity.

Lets Mediate

HeartMath Coaching

As a certified HeartMath® Coach (https://www.heartmathsouthafrica.co.za/our-coaches/ ), I help clients harness the proven science of the heart–brain connection to reduce stress, build resilience, and enhance emotional well-being. HeartMath techniques empower individuals to regulate their emotions, improve focus, and cultivate inner balance—tools that are especially valuable in high-pressure personal, educational, and corporate environments. Through practical strategies and guided coaching, I support clients in achieving greater clarity, energy, and emotional stability.

Please note: HeartMath coaching is not therapy, nor does it provide a formal psychological diagnosis. It is a practical, science-based approach designed to complement your overall well-being.